Privacy Policy

At HandysCompany (operated by TapnHome Service Private Limited), we are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains what information we collect, how we process and store it, and your rights regarding your personal information.

1. Information We Collect

We collect personal details to provide smooth home care services:

• Personal Identification: Name, phone number, email address, and service delivery address.
• Service & Order History: Booked services, technician ratings, active membership status, and invoice records.
• Device & Location Data: Precise or approximate location data to dispatch the nearest verified technician and calculate accurate arrival times.

2. How We Use It

Your information is used strictly to deliver and enhance our offerings:

• To process service bookings and dispatch verified service partners.
• To manage your ₹699 Home Protection Membership benefits.
• To send instant booking updates, service receipts, and safety alerts via SMS or WhatsApp.
• To provide responsive customer support and resolve service queries promptly.

3. Data Sharing

We value your trust. HandysCompany does NOT sell, rent, or trade your personal information to marketing agencies. We only share necessary service details (such as address and phone number) with assigned technicians to complete your requested service. Secure payment processing is handled by PCI-DSS compliant payment gateways.

4. Cookies

We use cookies and similar technologies to remember your preferences, keep you logged into your account, and analyze web traffic to improve speed and site functionality. You can manage or disable cookie preferences through your browser settings.

5. Security

We implement robust security measures, including SSL/TLS encryption, secure database access controls, and regular vulnerability checks to shield your data against unauthorized access, loss, or alteration.

6. User Rights

You hold full control over your personal data. You have the right to access your account profile, request correction of inaccurate information, or request complete deletion of your account and personal records by contacting our privacy team.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: